This Privacy Policy explains how NihongoDoya ("we", "us", "our") handles personal information across our educational website (nihongodoya.com), our mobile applications, and connected learning services. Browsing all public website content remains completely accessible without accepting optional tracking cookies.
Mobile Application & Multi-Channel Scope: Privacy practices specific to the NihongoDoya Android application are detailed in our dedicated Android App Privacy Policy. The current Google Play release of the NihongoDoya mobile application is provided as a free educational app without an in-app purchasing flow, does not direct users to an external payment method from within the app, and does not collect payment card numbers, bank account details, UPI identifiers, or payment transaction screenshots.
1. Information We Collect
We process limited information necessary to deliver educational services, respond to support requests, fulfill orders, and ensure site security:
- Contact & Support Messages: Name, email address, category selection, and message contents submitted when you contact us via contact@nihongodoya.com or our support form.
- Device & Usage Logs: Standard server connection data (IP address, browser user-agent, requested page, timestamp) kept for security and DDoS protection.
- Website & Direct-Channel Transactions: If you purchase study packages or digital vouchers through authorized website or direct distribution channels where purchasing is provided, our payment processors process necessary billing details to confirm and fulfill your order. NihongoDoya does not store full credit card numbers or banking passwords directly on our web servers.
- Current Google Play Application: The current Google Play release of the NihongoDoya application does not provide an in-app purchasing flow and does not collect payment card numbers, bank account details, UPI identifiers, or payment transaction screenshots. Mobile app data processing is detailed in our dedicated Android App Privacy Policy.
2. How Information is Used
We use collected information solely to:
- Deliver free educational resources and answer user support inquiries
- Protect our website and servers against cyber attacks and automated scraping
- Comply with applicable legal, tax, and accounting requirements
3. Third-Party Services We Use
We work with established, privacy-focused third-party providers:
- Cloudflare — Web hosting, Global CDN, Security Firewall, and Cloudflare Worker endpoints. See Cloudflare Privacy Policy.
- Brevo (brevo.com) — Email provider for newsletter PDF downloads and study materials delivery. See Brevo Privacy Policy.
- Google Analytics (Optional) — Anonymized traffic measurement loaded strictly after user consent.
4. Cookies & Local Storage
Our website uses essential browser storage to remember your privacy choices and interactive tool progress (such as mock test scores). Optional analytics and advertising scripts load only after you select "Accept optional cookies". You can change your choice anytime in the footer.
5. Data Retention
Support messages and customer inquiries are retained only for standard accounting and legal retention periods required by law.
6. User Rights & Data Deletion Requests
You have the right to access, rectify, or request complete deletion of your personal data held by NihongoDoya.
Website Inquiries: Email contact@nihongodoya.com with the subject line Data Deletion Request.
NihongoDoya App Users: To request deletion of your NihongoDoya account and associated app data, please visit our dedicated Account Deletion Request Page or email support@nihongodoya.com with the subject line Account Deletion Request.
7. Children's Privacy
NihongoDoya is a general audience educational website. We do not knowingly collect personal data from children under 13 without parental consent.
8. International Data Processing
NihongoDoya is operated globally. Data is processed in secure cloud infrastructure in accordance with global data protection standards.
9. Contact Us
For privacy inquiries or data requests, please contact us:
NihongoDoya Data Protection
Email: contact@nihongodoya.com
Support Page: nihongodoya.com/contact
Android App Privacy: nihongodoya.com/app/privacy
Purchase Terms: nihongodoya.com/purchase-terms
Refund Policy: nihongodoya.com/refund-policy
App Deletion Request: nihongodoya.com/delete-account