This Privacy Policy explains how NihongoDoya ("we", "us", "our") handles personal information across our free educational website (nihongodoya.com) and our mobile applications. Browsing all website content remains completely accessible without accepting optional tracking cookies.
1. Information We Collect
We process limited information necessary to deliver educational services, respond to support requests, and ensure site security:
- Contact & Support Messages: Name, email address, category selection, and message contents submitted when you contact us via contact@nihongodoya.com or our support form.
- Device & Usage Logs: Standard server connection data (IP address, browser user-agent, requested page, timestamp) kept for security and DDoS protection.
2. How Information is Used
We use collected information solely to:
- Deliver free educational resources and answer user support inquiries
- Protect our website and servers against cyber attacks and automated scraping
- Comply with applicable legal, tax, and accounting requirements
3. Third-Party Services We Use
We work with established, privacy-focused third-party providers:
- Cloudflare — Web hosting, Global CDN, Security Firewall, and Cloudflare Worker endpoints. See Cloudflare Privacy Policy.
- Brevo (brevo.com) — Email provider for newsletter PDF downloads and study materials delivery. See Brevo Privacy Policy.
- Google Analytics (Optional) — Anonymized traffic measurement loaded strictly after user consent.
4. Cookies & Local Storage
Our website uses essential browser storage to remember your privacy choices and interactive tool progress (such as mock test scores). Optional analytics and advertising scripts load only after you select "Accept optional cookies". You can change your choice anytime in the footer.
5. Data Retention
Support messages and customer inquiries are retained only for standard accounting and legal retention periods required by law.
6. User Rights & Data Deletion Requests
You have the right to access, rectify, or request complete deletion of your personal data held by NihongoDoya.
Website Inquiries: Email contact@nihongodoya.com with the subject line Data Deletion Request.
NihongoDoya App Users: To request deletion of your NihongoDoya account and associated app data, please visit our dedicated Account Deletion Request Page or email support@nihongodoya.com with the subject line Account Deletion Request.
7. Children's Privacy
NihongoDoya is a general audience educational website. We do not knowingly collect personal data from children under 13 without parental consent.
8. International Data Processing
NihongoDoya is operated globally. Data is processed in secure cloud infrastructure in accordance with global data protection standards.
9. Contact Us
For privacy inquiries or data requests, please contact us:
NihongoDoya Data Protection
Email: contact@nihongodoya.com
Support Page: nihongodoya.com/contact
App Deletion Request: nihongodoya.com/delete-account