Contact & Customer Support

Unified support channel for website questions, Android app technical issues, in-app Premium queries, payment assistance, and refund requests.

Single Unified Support Channel

Whether you have a question about our free website content, need help with the Android app, have a query regarding in-app Premium subscriptions, payment assistance, refund requests, or technical bug reports — all inquiries are handled through this single support channel. We reply within 24–48 hours.

Official Support Email

contact@nihongodoya.com

Support response time: 24–48 hours

Submit Support Request

Use the form below for website questions, Android app technical issues, or in-app payment & refund queries.

Enter the email associated with your inquiry or Android app purchase.

Android App Payment & Refund Assistance

If you experienced an issue with an in-app Premium purchase inside the NihongoDoya Android app:

  1. Check your email inbox for your in-app purchase receipt from the payment provider (e.g. Dodo Payments or Google Play).
  2. Locate your Order ID / Transaction Reference Number.
  3. Submit a ticket using the form above (category: Android App Premium Activation or In-App Refund Request) or email contact@nihongodoya.com.
  4. Our support team will verify your transaction and assist you within 24–48 hours.

About NihongoDoya

NihongoDoya is an independent Japanese learning platform built by Rahul Kumar Singh — dedicated to providing accessible, high-quality JLPT and JFT-Basic resources via our free website and Android app.

Legal & Policy Links

Terms of Service Privacy Policy Refund Policy App & Free Access About Us

Official Channels

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Quick Answers

Is the website free to use?

Yes! All content on nihongodoya.com is 100% free. No website payment or subscription is required.

Where do I buy app Premium?

Optional Premium upgrades exist exclusively inside the Android application.

How fast will I get a response?

We aim to reply within 24–48 hours. App payment and activation issues are prioritized.